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Stanhope Surgery
Appointments
How to Book an Appointment
Pharmacy & Self-Care
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first, or visit our self-care pages.
Self-Care
Help and support available from many National and Local Organisations
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Routine (1 - 4 weeks)
I have a non-urgent problem and can wait 1 to 4 weeks to be seen.
Ways to book:
Urgent (same day)
I have an URGENT health concern requiring on the day attention
If you need to see a Doctor urgently on the day (Urgent meaning it is not regarding regular medication, on-going problems), please telephone the surgery on 01992 635 300 or come in and book an emergency appointment. These are run every day and are only bookable on the day.
All requests for same day appointments will be passed to the duty doctor (telephone triage) They will discuss your medical problem with you over the telephone. If they are unable to resolve your problem over the telephone then they will book you a face-to-face appointment for that day
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Registering for Online Services
If you are not already registered you will need to sign up to our online services.
If you would like to sign up for Online Patient Services, you will be able to:
- Make an appointment
- Order your repeat prescriptions
- Cancel an appointment
- Change your contact details
- Review your medications and known allergies
To register for our online services you will need to visit the practice, bringing with you two forms of identification. One of these items should include your photograph e.g. Passport or Driving Licence. The other should be recent and show your current address.
We will then issue you a username and password and you will instantly be able to register and start managing your own health requirements.